Following payment methods are available within Saturnation

[PayPal]
  - PayPal does not require to create an account when using their service for card payment.

[Credit Card]
  - Visa
  - MasterCard
  - American Express
  - Discover

• Shipping method : Shipped by Seller
• Shipping area : GLOBAL
• Shipping fee : International Shipping Fee
• Shipping method : 7 - 20 days
• Shipping guide :
  Shipping Method : EMS
  
  
  Shipping Fee: Free when purchased USD 250 or more
  
  
  - USD 20 when purchased less than USD 150
  - USD 10 when purchased USD 150-USD 250
  - FREE when purchased more than USD 250
  
  

  • Delivery Time : 7 - 10 days
  
  
  #Only apply to the following countries : USA, Canada, Australia, Japan, China, Hong Kong, Taiwan, Singapore, Cambodia, Laos, Macao, Malaysia, Mongolia, Myanmar, Thailand, Vietnam, and the Philippines.

  #Shipping will vary for all other countries depending on package weight and destination.

  
  

  Shipping Period : 7 -10 business days for all items as standard delivering time.

  Shipping Option : Sometimes, it may take too long to ship all items at once due to the inventory.

   

  Products will only be shipped after payment has been made.  Shipping will take 7-10 business days (for in-stock items). Shipping may take longer for some items. 
  EMS tracking information may take 2-3 days to be available.

   

  [Attention]

  International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination. 
  All related fees are the responsibility of the recipient.  If the customer refuses to receive the parcel, the products will be returned to Korea and will not be shipped again. 
  All related costs (return shipping, etc.) will be deducted from the refund.

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1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.


2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.


3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production


4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.